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Posts Tagged ‘point-of-sale’

Lets Get Creative

Sunday, June 20th, 2010

When you’ve got a trade show coming up, it’s pretty hard to differentiate yourself from the competition. Trade shows have hundreds of business all vying for the attention of those walking through them. We’ve talked about how to grab attention with colors or unique fonts. We’ve even talked about the different kinds of wall hangings, ceiling displays, table displays that you can have. But up until now most of those suggestions have been in 2D displays with something like posters and hangings. What about 3D displays?

There are hundreds of different types of 3D displays that you can use at a Trade Show, and that’s half the fun. You don’t want just some boring table with information right? You want something like this cool graphic board that advertises not only outwards, but has the ability to have things placed on it’s 3 different flat levels. Or you want something like these movie cases that are in the shape of characters that people know and love.

There are no limitations when it comes to the size, shape, color, and structure of your POP display. In fact, the more creative the better more often than not. The trick is to be relevant. Know your audience, and your space requirements as well. You don’t ever want to walk into a place with a huge cardboard cutout and have no where to put it!

Try and see a space before you have to actually go in and set up to know what you’re working with. If there aren’t any huge limitations, let your creativity fly!

An Eye for Type

Friday, January 1st, 2010

In my previous post, I write about the functionality of color theory on your custom POP display. Now, it’s time to move on to the subject of typography. Typography is another important design tool that will make or break the message of your custom POP display. What font, or type, you choose says as much about your overall message as the color schemes of your piece, but first, some typography basics.

Sans-Serif vs. Serif fonts

Serif fonts, like Times New Roman or Georgia have “ornaments” at the end of each letter to help legibility. Because of this, serif fonts have been the standard newspaper typography choice for many decades. Sans-serif fonts, on the other hand, are the opposite. Fonts like Arial, Helvetica and Verdana are all examples of san serif fonts with sharp, crisp edges.

So, what does this have to do with custom POP displays?

Choosing the look and feel for your POP display, products and overall branding is important and conveying the right font type is paramount to grabbing your audience’s attention. Not only does color have to pop, but so does your type. Having an eye for type means you need to be able to translate having an eye for what the customer wants to see. Brainstorm which typography best fits the brand or product and narrow it down to serif or sans-serif, or possibly a combination of both. Make your custom POP display stand out by using a distinct typography style that is sure to be unique.

Don’t bore us

Saturday, October 24th, 2009

Shopping is boring. There’s too much to look at. Or you’ve seen everything. Shopping is frustrating. It takes too long to find what you want or compromise is required to get close to what you need. Shopping takes time. No one has enough time.  It’s one of the reasons that brand marketing programs are so successful. Recognition makes shoppers feel like they are in the right place. Familiarity puts them at ease. When they are comfortable, they spend money.

So what happens when you mix it up? What happens if your point-of-purchase display forces customers out of their old familiar comfort zone? Point-of-purchase displays are a prime opportunity to punch up a marketing campaign and snag lagging attention. It’s more than a box to hold a display at eye-level. It should engage the senses, invite a shopper to step out and experience the product. Even Costco, while minimal at best, does not accept a plain, solid color cardboard in its store displays.

An experienced P.O.P designer can help you create displays that balance the old familiar with the new and emerging. Look for innovation and interactivity to be the cornerstone of brand marketing programs in the coming years. Along with the design, color and user-experience, a good P.O.P. designer will incorporate other important design considerations such as shipping, set up and client usability.

Step out of your own comfort zone. Consumers are changing every day. Are you keeping up?

Motivate me

Monday, October 5th, 2009

The purpose of POP displays is to motivate consumers to buy your product. To motivate you first need to know something about your audience. According to Point of Purchase Advertising International (POPAI), up to 75 percent of buying decisions are made in the store. There are also an enormous number of distractions, including your competition. So, how do you capture the consumer’s attention and hold it long enough to influence a buying decision. Know your consumer!

This means reading marketing research on consumer behavior. It means visiting your retail outlets and seeing first hand how people react. You can never know too much about your consumers. And you can never know it too often. Here’s a couple points to consider:

· Behaviors are reactions to stimuli and conditions, and that means the economy. Are consumers concerned about their spending? Your POP displays should reflect value and savings.

· Are consumers enjoying a bump in the market? Your POP displays should make them feel good about buying your product.

· Have you considered how the color of your display (and the product package, too) might influence your consumers? Calming green or trustworthy blue? Or simply an eye-catching fuchsia.

· Is your product one that is purchased because of a physical need or an emotional need?

There are oodles of blogs on consumer behavior on the web. Spend a few minutes and see what makes sense for your product.

Honesty is the Best POP

Tuesday, September 8th, 2009

Recently at a big box pet store I observed very prominent placement of a display for doggie-wear. “Dogs Need Clothes Too!” proudly proclaimed the signage that swooped across a quite impressive wall of canine couture. Shirts, skirts, scarves and adornments dominated the aisle.

How would a reasonable person – say, one who might be the owner of a pampered pooch—respond to the statement, “Dogs Need Clothes, Too?”  A: You bet they do! Hand me that chemise! B: What dogs need clothes? C: They most certainly do NOT and where are the flea collars? D: What about cats? Don’t cats need clothes?

The point is that the statement can be construed as bordering on absurdity. No, a reasonable person would not likely argue that dogs need clothes, and would most likely notice that your display claims they do. So, it got their attention, what’s wrong with that? A couple things are wrong with the grab-their-attention-with-the-ridiculous tactic. First, it’s insulting. They know what you are trying to do. They know that every POP display or piece of signage in that store is driving a sale. It’s also wasting their shopping time. How about a bit of useful, convincing information about doggie clothing? Dogs need food, water, shelter and love. Turn those facts into statements such as “Protects their skin in harsh weather!” or “Doggie Clothes = Security in a Shirt.” Why make your clients struggle with a baseless fact that distracts from the purpose of the display in the first place?

Cats, for the record, do not have nearly the attire selection that dogs do. As any cat person will tell you, cats are unanimously opposed to being treated like dogs.

Is Less More?

Sunday, August 23rd, 2009

Occasionally, though more and more, you see a point-of-purchase display that’s a bit on the minimalistic side. By that, we mean that while the design of the unit itself may be complicated and visually compelling, the actual product is minimized – in quantity. These are eye catching for a couple of reasons, but also bring up questions that only results can answer.

LESS: fewer actual units of the product will fit in the display. Maybe no more than a dozen, as in this example. When filled, it looks spectacular, so much that you almost HATE to remove one and upset the balance.tequila
MORE: Does it cost more? Consumer thought: They must be pricey if they only have a few on display.
LESS: Is the retailer low on stock? Consumer thought: Should I buy it now?
MORE: When units do sell right off the display, is the retailer able to keep it filled? It looks BEST that way!
LESS: As with a seasonal item like the example below, you can create the impression that they are a limited edition offer. Buy now before they’re gone!flipflops
MORE: For a retailer that may not be ready to invest in a larger quantity, a display like this gives them an opportunity to see how popular the item might be.

If less does equal more in the world of POP displays, then you might want to try creating more of less!

There’s No “I” in Team

Sunday, August 9th, 2009

It’s all in the design, when it comes to a point-of-purchase display, right? It may not be rocket science, but building a great POP display is all about the collaboration of experts in a variety of skilled trades that rely on each other to do their jobs right. Without the talents of each contributing to the final product, a display may never see the sales floor.

You know what you want the result to be, but do you know how to get there? It all starts with your expert product knowledge, combined with the know-how of a designer to incorporate the colors, images, consumer usability, materials and even sustainability into the mix. Your POP designer is the next visionary here. They know just enough about every part of the process to make it stunning, simple, and most importantly, possible.

Materials may be a jumping off point. You may know that you want to use a wire display because it accommodates the product packaging the best. Your designer knows how to combine it with litho graphics, molded urethane, acrylic, sustainable products and more. No two POP displays ever have to be alike – there are that many options.

The engineering of a POP display is equally important. Like a piece of art, every aspect needs to work together, the look, the construction, the accessibility and the ease of shipping and set-up.

Production is the next stop in the collaboration chain. A manufacturer brings together all these parts in the final step of building the display – sometimes building and shipping thousands around the world. Their expertise is using the right tools to create the final product efficiently and in mass quantity.

Next time you see a great display, remember the teamwork that created it. And remember that it all starts with you.

What’s Your Problem?

Monday, July 27th, 2009

One way to approach the design of your new point-of-purchase display is a little game called “What’s Your Problem?” that can be applied to just about any business problem that requires ingenuity and group input. Gather 4-6 members of your staff – it can be anyone. If possible, include a member of your POP display design team, if you have a vendor selected. Start by giving each person a pad of sticky notes and a pen. You, the facilitator, stands by a white board. On the white board make a list across the top several of the known challenges that you need to solve with your new display. Be sure to have the product(s) on hand for study by your game players and, if relevant, current POP displays.

Choose a product challenge from the list. Set a timer for 3 minutes. When you say “Go,” each player writes down one solution per sticky note and hands it to you. The object is to write down anything that comes to mind, no matter how crazy, expensive, dated, been-there-done-that, eye-rolling dumb, etc. There are no limits or boundaries. You place the sticky notes on the board under the written challenge. (If you are having a hard time keeping up with the sticky notes coming at you, then your group is doing it right.)

Encourage creative thinking, never-tried-this-before thinking, and promote a no-idea-is-a-bad-idea atmosphere. When the time is up, read back the sticky notes. Give the writer of each note an opportunity to expand on the idea. Sometimes just a sliver of a great idea will come through and once the group grabs a hold of it, you may be surprised where it takes you. At the end of the first round, you’ll have dozens of ideas to apply to your design process and a reinvigorated team. Even if only one really great idea comes out of it, you’ll have a new POP display strategy that not only sells products, it solves problems.

High Impact or Headache?

Tuesday, July 7th, 2009

Many factors go into designing a point-of-sale display. You’ve got so much to say, and only a few seconds to make an impact on a consumer. My personal favorite communication tool is the photograph – when done expertly, a photo conveys the exact meaning you hoped for and more, it’s vague enough to allow viewers to find their own connection to it, yet spot-on in just the right way. But enter the photo collage, which is the fusing together of multiple photos with the intent of impressing numerous themes (not to be confused with the artistic form of photomontage which is more like superimposing one image on another). You get the sense than someone got a little too happy with Photoshop or one of the many free collage tools available out there.

High impact doesn’t mean jazzing up a display with every possible descriptive photo. Your POP display is the display – it’s not the product. A really well designed piece will appear to be about just one thing but really conveys depths of meaning: quality, value, prestige, comfort, satisfaction, any number of things that make a consumer decide to purchase.

Take any photo that has emotional appeal and see how many meanings you can assign to it. Here’s an example, a little boy with a handful of caterpillars:

caterpillars
What’s this photo capable of selling? Kids clothes, hair products, hand sanitizer, gardening products, camera film? With the right appeal (and irresistible charm helps, too) a high impact photo can launch your design ideas. Some of the most historically successful products went to market with a simple, high impact message, just take a look back at the century plus of Coca-Cola ad campaigns!

Your POP Display from Rosie’s Perspective

Monday, June 29th, 2009

Rosie is the nice cashier at my local grocer who had to open her Express Lane this morning when the store became unexpectedly busy. Unfortunately, she was hindered by two things: two very large, difficult to manipulate displays which had been used to close off the lane. (Yes, this is how merchants may opt to use your POP display). One, a metal and plastic spinner, overloaded with batteries, several of which went flying off the pegs as she attempted to drag it across the floor. The second display was wheeled and looked like my toddler son’s race car bed–but only from the side view. From the front it looked like a weird red plastic box with two sets of black ears. It held a vast selection of popular toy cars. Despite the fact it was wheeled, Rosie had great difficulty moving it because it was also nearly the size of my son’s race car bed.

As a casual observer/customer, I noticed several things were wrong with these displays. First, they just weren’t proper for use in the checkout lane. The toy car display was obnoxiously large, better suited for a toy store or big box retailer than a grocery store. With half the width, an eager child would still ply away from his parent to snag a few of these 89 cent beauties. Plus, the delightful car design was wasted on the fact that when it was not blocking the lane, it was in line with the battery spinner, so that you never saw the sports-car profile.

The battery spinner was crammed with batteries, and not just the brand on the spinner’s full color signage. It had clearly been dragged across the floor a few too many times and, due to the sheer number of available pegs, appeared to have become a repository for batteries of all brands from pricey to bargain.

User-friendly design means customer-friendly, but also merchant-appropriate. Help keep your displays looking great and ensure they will be used properly by considering the scenarios. I’m sure Rosie would love to tell you a few things, too.